Shipping & Returns
Fast, reliable UK delivery. Payment on arrival. 14-day return guarantee.
Delivery Information
Fast UK Delivery
We dispatch orders within 1-2 working days of confirmation. Standard delivery to mainland UK takes 2-3 working days from dispatch.
Payment on Delivery
No prepayment required. Pay by cash or card when the courier arrives. We use professional couriers who handle your parcel with care.
Secure Packaging
Your Endika arrives in discreet, protective packaging. We take great care to ensure the product reaches you in perfect condition.
Track Your Order
After dispatch, you'll receive a tracking number via email or SMS so you can monitor your delivery progress in real time.
Return Policy
14-Day Right of Return
Under UK and EU consumer law, you have 14 calendar days from the date you receive your order to request a return for any reason. No questions asked.
Return Conditions
- The product must be unopened and in its original, unused condition
- The packaging must be intact and in resaleable condition
- Return postage is at your cost unless the product arrived damaged
- Once we receive your returned item, we process your refund within 14 days
How to Return
To request a return, contact our customer support team at info@faunawristelbow.shop or call +44 203 818 4526 (Mon-Fri, 9:00-17:00 GMT). We'll provide you with a returns address and instructions.
Refunds
Refunds are issued to your original payment method. If you paid by card to the courier, the refund will be credited to your card within 14 days of us receiving your return.
Delivery Coverage
UK Mainland
We deliver to most postcodes in England, Scotland, Wales, and Northern Ireland. Delivery typically takes 2-3 working days from dispatch.
Remote Areas & Islands
We can deliver to remote areas and some Scottish islands, though delivery may take longer (4-5 working days). Please contact us before ordering if you're in a remote location.
Not Currently Available
We do not currently deliver outside the United Kingdom. If you're interested in international delivery, please get in touch via our contact page.
Ready to Order?
Fast delivery, cash on delivery, and a 14-day return guarantee. Order Endika with confidence.
Order Now